Mental Health Support
Professional Development Course
The Mental Health Support course provides practical knowledge to help participants understand mental health, wellbeing, common mental health conditions, and appropriate support responses in care and workplace environments.
This online professional development course is designed for workers who may support people experiencing emotional distress, mental health challenges, or crisis-related concerns. It provides an introduction to mental health awareness, common mental health disorders, workplace and legal considerations, and referral pathways to appropriate support services.
Participants will gain practical knowledge that can be applied in disability support, community services, aged care, workplace support roles, and other people-focused environments.
What You Will Learn
This course covers important mental health support topics including:
• wellbeing and mental health awareness
• mental health facts and common disorders
• legal considerations and mental health in the workplace
• anxiety and panic attacks
• depression
• bipolar disorder
• psychosis
• substance-related disorders
• suicidal thoughts and behaviours
• self-harm
• professionals and support services who can help
Who This Course Is Suitable For
This course is ideal for:
• disability support workers
• community services workers
• support staff and team leaders
• NDIS providers and care organisations
• aged care workers
• new workers entering the care sector
• anyone wanting to improve their understanding of mental health support
Course Delivery
This course is delivered online and allows participants to complete the training at their own pace.
After enrolment, you will receive an email from Shield Education with your login details to access the training portal.
Participants must complete all modules and knowledge checks before receiving their certificate.
Certificate
Upon successful completion of the course, participants will receive a:
Certificate of Completion – Mental Health Support
Organisation & Group Enrolments
Shield Education offers discounted rates for organisations enrolling multiple staff members in this course.
This option is ideal for:
• disability service providers
• NDIS organisations
• community services organisations
• support work teams
• aged care and home care providers
• workplaces wanting to strengthen mental health awareness and support skills across their team
Group enrolments allow organisations to provide their staff with practical mental health knowledge while promoting safer, more supportive workplaces and service environments.
Discounts are available for groups of 6 or more participants.
For group enrolments or organisational bookings, please contact our office to discuss pricing and enrolment options.
Important Information
This course is a non-accredited professional development course and does not lead to a nationally recognised qualification or statement of attainment.



