Start training in HLTAID011 Provide First Aid
The HLTAID011 Provide First Aid is the latest nationally accredited unit that provides you with the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.
This unit will help you learn to respond to an emergency situation, apply appropriate first aid procedures, communicate details of the incident and review the incident.
Shield Education offers the nationally recognised HLTAID011 Provide First Aid (Release 1) with high quality course materials and premier student support to deliver a unique learning experience.
Shield Education will deliver training that is customised to meet student, industry and where relevant, employer needs in line with the delivery strategy for the unit.
When you enrol in our courses, you will study under expert trainers with decades of experience in the industry. So, what are you waiting for? Enrol now!
Here is the revised course write-up for HLTAID011 Provide First Aid, updated to include face-to-face and blended delivery and the new $89 course fee.
HLTAID011 Provide First Aid
Course Fee: $89
HLTAID011 Provide First Aid is a nationally recognised unit of competency designed for people who may be required to provide first aid and cardiopulmonary resuscitation in a range of community and workplace situations.
The course provides participants with the practical skills and knowledge required to recognise and respond to an emergency, provide appropriate first aid treatment, perform CPR and communicate important incident information.
HLTAID011 includes the requirements of HLTAID009 Provide Cardiopulmonary Resuscitation.
Who is this course suitable for?
This course may be suitable for people working in, or preparing to work in, roles such as:
Nurses and healthcare workers
Aged care workers
Disability support workers
Community services workers
Childcare workers and educators
Teachers and school staff
Personal trainers and sports coaches
Workplace first aid officers
Safety officers
Hospitality and tourism workers
Construction and trade workers
Office and administration staff
Volunteers and community group members
Anyone who requires nationally recognised first aid and CPR training for employment or personal knowledge
How is the course delivered?
The course is available through either of the following delivery options:
Face-to-Face Delivery
Students complete the required training, knowledge assessment and practical assessment in class at:
Shield Education
(Upstairs) 211 Brisbane Street
Ipswich QLD 4305
Blended Delivery
Students complete the required knowledge questions online before attending Shield Education for practical first aid and CPR training and assessment.
The blended option allows students to complete the theory component at a suitable time before attending a shorter, hands-on practical session.
All students must successfully complete both the knowledge and practical assessment requirements before a Statement of Attainment can be issued.
Course duration
The total time required will depend on the delivery option and the student’s existing knowledge, skills and experience.
For face-to-face delivery, the course may take approximately four hours to complete.
For blended delivery, students complete the online knowledge questions before attending the scheduled practical training and assessment session.
The length of the practical session may vary depending on class numbers, the student’s previous experience and their ability to demonstrate all required skills.
What will you learn?
During this course, students will learn how to:
Recognise and respond to an emergency situation
Follow appropriate first aid procedures
Assess casualties and identify their immediate needs
Perform CPR on an adult and infant
Use an automated external defibrillator
Manage an unconscious casualty
Respond to breathing difficulties
Assist a person who is choking
Manage bleeding, wounds and shock
Respond to burns and injuries
Manage fractures, sprains and strains
Respond to bites, stings and poisoning
Recognise and respond to common medical conditions
Provide appropriate first aid until emergency services arrive
Communicate details of an incident
Complete relevant incident documentation
Review the first aid response
How will you be assessed?
Students will be assessed through a combination of:
Written or verbal knowledge questions
Scenario-based assessments
Practical first aid demonstrations
Adult CPR assessment
Infant CPR assessment
Automated external defibrillator demonstration
First aid treatment scenarios
Incident reporting and communication activities
Students must demonstrate all required skills and knowledge to the standard specified in the nationally recognised unit of competency.
Entry requirements
There are no formal academic entry requirements for HLTAID011 Provide First Aid.
Students must:
Be at least 14 years of age
Have sufficient language, literacy and numeracy skills to understand course instructions and complete the assessments
Provide valid photo identification
Provide a valid Unique Student Identifier
Have the physical capacity to complete the mandatory practical assessments
Students under 18 years of age must have a completed parent or guardian consent form.
Students aged 14 to 16 may be required to have a parent or guardian present for the duration of the class.
Physical assessment requirements
To be assessed as competent, each student must perform at least two minutes of uninterrupted single-rescuer CPR on an adult resuscitation manikin placed on the floor.
Students must also perform at least two minutes of uninterrupted CPR on an infant resuscitation manikin placed on a firm surface.
Students must be physically able to:
Lower themselves to floor level
Kneel beside an adult resuscitation manikin
Perform uninterrupted CPR for at least two minutes
Perform chest compressions and rescue breaths
Perform CPR on an infant manikin placed on a firm surface
Demonstrate first aid procedures
Place a casualty into the recovery position
Complete required manual-handling activities safely
Reasonable support may be provided during training; however, the mandatory assessment requirements cannot be removed, altered or completed by another person.
Students should contact Shield Education before enrolling if they are concerned about their ability to complete the physical assessment requirements.
Clothing requirements
Students must wear suitable clothing that allows them to safely complete floor-based CPR and first aid activities.
Students are requested to wear pants or shorts and suitable enclosed footwear. Skirts and dresses are not considered appropriate for the practical assessment activities.
Training resources
Shield Education will provide the facilities, resources and equipment required to complete the course, including:
Learner resources and assessment materials
Adult resuscitation manikins
Infant resuscitation manikins
Automated external defibrillator training devices
First aid equipment and supplies
Bandages, dressings and slings
Personal protective equipment
First aid scenario equipment
Tables, chairs, whiteboard and classroom facilities
Students completing blended delivery will also receive access to the required online knowledge and assessment materials.
Important information for blended and night classes
Students attending a blended or night class must complete and submit the online knowledge questions before attending the practical session.
The online assessment link will be provided after enrolment.
Before attending the practical class, students must ensure they have:
Completed and submitted the online knowledge questions
Provided valid photo identification, such as a driver licence or passport
Provided all required identification documents
Provided a valid Unique Student Identifier
Submitted all required enrolment information
Paid the applicable course fee
Received confirmation of their practical session
Students who have not completed the online component before attending may be unable to complete all course requirements during their scheduled practical session.
Their Statement of Attainment cannot be issued until all knowledge, practical, enrolment and identification requirements have been successfully completed.
Certificate issuing
A nationally recognised Statement of Attainment for HLTAID011 Provide First Aid will be issued after the student has:
Successfully completed the required knowledge assessments
Successfully completed the practical training and assessments
Demonstrated the required first aid and CPR skills
Submitted all required enrolment and identification documents
Had their Unique Student Identifier successfully verified
Paid all applicable course fees
Certificates for daytime classes may be issued on the same day once all course requirements have been met.
For night classes, certificates will generally be issued by the next business day and may be issued sooner where processing permits.
Course fee
The total course fee for HLTAID011 Provide First Aid, including CPR, is:
$89
Payment is required before attending the course unless an alternative arrangement has been approved by Shield Education.
Please refer to the Shield Education Fees and Refunds Policy for further information.
Additional training pathways
Students may also consider completing:
HLTAID009 Provide Cardiopulmonary Resuscitation
*This unit is not currently offered by Shield Education.
Is Recognition of Prior Learning available?
Recognition of Prior Learning is not generally offered for this course due to its practical assessment requirements and the need for students to demonstrate current first aid and CPR skills.
Current industry guidance generally recommends:
Completing CPR refresher training every 12 months
Renewing first aid training every three years
Individual workplaces or industry regulators may require training to be renewed more frequently.
Before enrolling
Students should read the Shield Education Student Handbook and relevant policies and procedures before enrolling, including:
Fees and Refunds Policy
Complaints and Appeals Policy
Recognition of Prior Learning Procedure
Privacy Policy
Student Code of Conduct
Enrol today
Complete your nationally recognised First Aid and CPR training for only $89.
Choose full face-to-face training or complete the knowledge component online before attending your practical training and assessment session at our Ipswich campus.
Night Classes (Important Information)
To keep your night class focused on practical training and assessment, students must complete the online pre-assessment/knowledge questions before attending (link provided after enrolment).
Before you attend your night class
Please ensure you have:
Completed the online pre-assessment/knowledge questions
Provided valid photo ID (e.g., driver licence or passport)
Submitted any required enrolment details requested during the booking process
Certificate issuing
Your Statement of Attainment/certificate will be issued the next business day (often sooner) once you have successfully completed both:
the online pre-assessment/knowledge questions, and
the in-class practical training and assessment
Important: If the online pre-assessment has not been completed prior to class, you will need to complete it before your certificate can be issued.
Is Recognition of Prior Learning (RPL) available?
Due to the ARC guidelines, RPL is not applicable to this course. ARC guidelines require first aid certification to be renewed every three (3) years.
*These units are not offered by Shield Education



